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The key slides in and turns all the way round, but the bolt stays put. There is no click, no resistance, just a key spinning in a lock that has stopped listening to it after years of daily use.

Safely, right now
Safely, right now
Safely, right now
Safely, right now
Glass knobs, ornate escutcheons and mortise cases that have turned for generations deserve a locksmith who knows them. In Burnt River we clean, rebuild and re-spring old mechanisms, cut keys for locks that no longer have one, and match period-appropriate parts so the door keeps its face. We serve Baddow, Burys Green, Galena Hill and Silver Lake as well.
Same fees day or night · 32 years in business
The fix, explained · Burnt River
The fix
Different locks call for different openings, and a lockout visit starts by reading the hardware on your door. A spring latch in a knob or lever behaves differently from a deadbolt, a mortise lock in an older home has its own internals, and a high-security cylinder resists shortcuts that work on builder-grade hardware.
The fix
Commercial doors carry hardware that most homes never see, and reading it correctly is the first skill of a business lockout. An aluminium storefront door usually has a narrow mortise cylinder driving a hookbolt deadlock or a paddle-operated deadlatch.
The fix
Broken key extraction is the removal of a snapped key piece from a lock so it can go back to work. It is done with slim hooks and spiral extractors that slide into the keyway beside the fragment, catch the cuts in the blade and draw it out the way it went in.
The fix
A failed break-in is still a repair. When a lock holds against a pry bar or a kick, the force goes somewhere: a strike plate bends, screws loosen, the door edge takes a gouge, the deadbolt binds where the bolt met the strike under load.
Call (249) 488-0915Request a visit Break-In Damage Lock Repair
The fix
The visit runs in a set order. On the phone you describe what the key does: refuses to turn, spins freely, or works only when the door is pushed.
Call (249) 488-0915Request a visit Seized & Jammed Lock Opening
The fix
When a key disappears, cutting yourself another copy solves the wrong half of the problem. You can get in again, but so can whoever finds the original.
Call (249) 488-0915Request a visit Lost Keys — Same-Visit Rekey

In Burnt River we think about how a door is actually used before choosing hardware. A back door staff prop open needs a different answer than a front door a family uses twice a day. A side entry for a teenager who forgets keys may want a keypad. We ask those questions first, then match the lock to the habit.
Kawartha Lakes, Trent Lakes, Argyle, Avery Point, Cameron, Kennedy Bay, Kinmount, Lorneville, Norland, Sandy Point and Victoria Road
No surprises on the doorstep. What we described on the phone is what we plan to do. If the door tells us something different when we see it, we stop and talk before going further.
Helping you choose well. Hardware ranges from basic to heavy-duty and simple to electronic. We explain the differences that actually matter for your door and leave the choice with you.
Neat work, neatly finished. Holes drilled cleanly, hardware aligned, nothing crooked or forced. A lock should look like it belongs on the door, and we take the time to make sure it does.
Send a photo of the lock: (249) 488-0915
Burnt River
Use this list to find the lock service that fits your situation in Burnt River. Openings for lockouts. Rekeys and lock changes for new owners and departing tenants. Deadbolts and high-security hardware for people who want more from their door. Commercial hardware and master keys for businesses. Safes. Keys of every kind.
Bigger photo, sooner job: Emergency Book soon Plan ahead
EmergencyHome Lockout ServiceYou reached the front step with the groceries, patted every pocket twice, and the house key is simply not there.
EmergencyBroken Key ExtractionThat key had been bending a little for years, and you kept straightening it.
EmergencySeized & Jammed Lock OpeningThe key turns a full circle without any resistance and the deadbolt stays exactly where it is.
Lock Rekeying
Plan aheadMaster Key System Design
Plan aheadAccess Control Installation
Transponder Key Programming
Ignition Lock RepairSound familiar?

1 / 9
The key slides in and turns all the way round, but the bolt stays put. There is no click, no resistance, just a key spinning in a lock that has stopped listening to it after years of daily use.

2 / 9
The padlock on the shed has been stiff all summer. Today the key twisted, cracked at the tip, and left the end buried deep in the keyway. The rest came out in your hand, and the padlock is still closed.

3 / 9
It is the coldest morning of the winter and the key goes halfway into the side door and stops. There is frost on the face of the cylinder, and the door on the shaded side of the house has done this before.

4 / 9
The builder handed over your new home with a stack of identical keys, and you know the framing crew, the painters and the flooring installers all used a construction key during the build. The doors are brand new, but the key that opens them should be yours alone.

5 / 9
After the attempted break-in the police officer pointed at your door and said the strike plate was held by two short screws. Nobody got in, but you have looked at that door differently every evening since.

6 / 9
The new wing was built with its own brand of cylinder, so the two-year-old keys from the original building do not open a single door in the addition. Staff are now carrying two separate key rings just to move around one workplace.

7 / 9
The back door of the shop runs on one key, and by now it lives on six different rings: yours, two managers, a cleaner, a supplier who restocks early, and a keyholder nobody quite remembers approving.

8 / 9
The blade snapped off flush with the door lock last winter, and the shop that cut a replacement only matched the metal shape. The fob still locks and unlocks the doors from across the driveway, but the engine cranks over and over without ever catching.

9 / 9
The car arrived with one worn-looking key and a story about a lost spare. It turns the ignition, eventually, after some patience and a particular angle nobody in the household can quite describe or repeat on the first try.
Kawartha Lakes, Ontario
Transponder Key Programming, Ignition Lock Repair, Master Key System Design, Seized & Jammed Lock Opening, High Security Locks, Home Lockout Service, Broken Key Extraction, Lock Rekeying and Access Control Installation
56%
Older homes. About 56% of homes in Kawartha Lakes were built in 1980 or earlier, according to the 2021 Census.
Decades of seasons move a frame, and an older house often has a front door that locks easily in summer and fights in winter. Setting the strike with the seasons in mind, and choosing a lubricant that stays fluid in the cold, keeps it working year round.
84%
Mostly houses. Single-detached houses make up about 84% of homes in Kawartha Lakes (2021 Census).
Detached houses have their own garages, sheds and gates, and each tends to carry a lock chosen on the day it was needed. A locksmith visiting such a home looks at all of them, not just the front door, and brings the whole property up to one standard.
A key that spins freely without moving the bolt usually means the connection between the cylinder and the bolt has failed: the tailpiece or cam at the back of the cylinder has broken or slipped, or the internal parts of an older mortise lock have worn. The good news is that this is a hardware fault rather than a lost key, so once the door is opened the fix is a repaired or replaced cylinder and your keys keep working.
In most cases yes, and it is tested in front of you with a key that fits. The inspection after extraction is where the honest answer lives: if the pins, springs and cap are sound and the keyway is clean, the cylinder goes back into service with a fresh key. If wear or damage caused the break, that is explained and a rekey or new cylinder is offered as a separate choice.
Occasionally, but wear and weather are far more common. Signs that point to tampering are fresh scratches around the keyway, a plug that sits crooked, or debris such as glue or a broken tool tip inside, none of which appear from ordinary use. The locksmith looks for these during the inspection and says plainly what was found. If the cylinder has been damaged that way, it is replaced and, if you wish, the other doors are rekeyed.
Usually, yes. Where the cylinders accept the same style of key blank, each can be pinned to one new combination, so a single key runs the front, back, side and garage doors. A lock from a different keyway family is brought into the group by exchanging its cylinder for a compatible one in the same finish. During the first walk around the property the locksmith reads every keyway and tells you up front which doors can be keyed alike.
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